![]() ![]() The FTC charged that the clothing retailer allegedly did not publish reviews with three stars or less.Īccording to the FTC's complaint, Fashion Nova used a third-party online product review management interface to automatically post positive reviews. The FTC is now using that money to provide refunds.įashion Nova did not respond to repeated questions from the Free Press about its business strategy, refund polices, customer complaints or its agreement to settle FTC charges.Īs part of the settlement, the FTC said Fashion Nova must post on its website "all customer reviews of products currently being sold - with the exception of reviews that contain obscene, sexually explicit, racist, or unlawful content and reviews that are unrelated to the product or customer services like shipping or returns." If you have questions about the claim form, you can call 85 or send an email to Nova paid $4.2 million to settle FTC charges that the company once blocked negative reviews on its website and ended up misleading customers by giving the impression no one had big complaints. You have not already received a refund for the products.You were not satisfied with the products, and. ![]() ![]() Your purchase was influenced by customer reviews and ratings.You bought clothes, accessories or other items from before Nov.To qualify, you must meet all of these four requirements: Now, trendy clubgoers, including those who live in Michigan, need to know they could be owed refund cash through a settlement with the considerably more staid Federal Trade Commission. The California-based, mostly online retailer reportedly was among the most searched fashion brands on Google in 2017 along with Gucci and Louis Vuitton.įashion Nova, among other lines, currently has a Cardi B Collection that includes a fuchsia "You Better Work" shirt for $11.99 on sale. Rap megastar Cardi B once said Fashion Nova offered her $20,000 a month to wear the label and share posts about it with her 19 million social media followers, according to Women's Wear Daily. Fashion Nova built a brand on Instagram selling what Women's Wear Daily once called "tight, trendy and affordable" fashion with an urban vibe - hip-hugging stretch denim jeans, vegan leather jackets to wear to the club, skin-tight anything and everything. ![]()
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